Effective Date: 1st January 2025
Naira FX Privacy Policy
At Naira FX, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By accessing our website or services, you agree to the practices described in this policy.
Naira FX Privacy Policy
1. Information We Collect
Personal Information
We may collect the following information when you register, make transactions, or interact with our services:
- Name
- Email Address
- Phone Number
- Payment Details
- Identification Documents (if required for compliance purposes)
Usage Information
We collect non-identifiable information about your interaction with our website, including:
- IP Address
- Browser Type and Version
- Pages Visited
- Time Spent on Pages
- Device Information
Cookies
We use cookies to enhance user experience, analyze website traffic, and store preferences. By using our website, you consent to our use of cookies.
2. How We Use Your Information
We use your personal information for the following purposes:
- To facilitate peer-to-peer currency exchange transactions (Naira-to-USD).
- To verify your identity and comply with legal regulations.
- To communicate important updates and service changes.
- To prevent fraudulent activities and ensure platform security.
- To analyze usage trends and improve our services.
3. Legal Basis for Processing Personal Data
For Users in the European Union (EU):
We process personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR):
- Consent: You have provided explicit consent.
- Contractual Necessity: Processing is necessary to perform a contract with you.
- Legal Obligation: Processing is required to comply with applicable laws.
For Users in the United States and Globally:
We comply with relevant privacy laws, including the California Consumer Privacy Act (CCPA) and other international standards.
4. Sharing Your Information
We do not sell or share your personal information for commercial purposes. However, we may share your data with trusted third parties in the following cases:
- Service Providers: To facilitate transactions and support our operations.
- Legal Compliance: When required by law, court order, or governmental authority.
- Fraud Prevention: To investigate, prevent, or take action against illegal activities.
5. Data Security
We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include:
- Encrypted connections (SSL/TLS).
- Secure storage systems.
- Access control protocols.
While we take reasonable precautions, no data transmission or storage system is 100% secure.
6. Your Privacy Rights
For EU Users:
Under the GDPR, you have the right to:
- Access, correct, or delete your data.
- Restrict or object to data processing.
- Data portability.
- Complain with a data protection authority.
For U.S. Users:
Under the CCPA, you have the right to:
- Request details about the personal information we collect and use.
- Delete your data (subject to exceptions).
- Opt-out of the sale of personal data (we do not sell data).
For All Users:
You can contact us to exercise your rights or request more information.
7. Retention of Data
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to read their privacy policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Significant changes will be communicated to users via email or a notice on our website.
10. Contact Us
If you have questions or concerns about this Privacy Policy, don’t hesitate to get in touch with us at:
- Email: [email protected] or visit our Contact Us page.
By using Naira FX, you agree to the terms of this Privacy Policy.